Based on the objectives of the study, the research questions for this study are as follows:
Q 1: How do student and teachers perceive TQM in higher education?
Q 2: What TQM processes and techniques are in use in higher education?
Q 3: How do they participant perceive the gaps in implementation of TQM in higher education?
Q4: What initiatives are be taken by the universities to implement TQM in higher education?
Q5: What initiatives should be taken by the Ministry of Education, Government of Saudi Arabia to enhance application of TQM in higher education?
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