Advanced Claims – CII
Maximum word limit for assignments (3,200 words), no less than 3,000
Font type and size to be used in your assignments (Arial – size 11pt)
Please use the template provided to answer the question
Coursework assessment guideline and instruction is available on the CII website provided
Please refer to the table on page 5 which contains a detailed breakdown of the assessment methodology, copied here for your ease of refrence
Electronic study text is available on the CII website , access details are below.
Referencing is a key on this assignment – please find information on how to reference on page 11 of
Coursework assessment guideline and instruction
Key points on How to approach your coursework assignment – more detail on CII website
Ensure your answer reflects the marking grid and its components. Study and understand the four components of the mark grid and how marks are allocated.
– 30% of the available marks are allocated for factual knowledge (sufficient and correct facts about the topic of the question)
– 50% of the available marks are allocated for your analysis of the topic and additional value that you may add by using conclusions or recommendations
– 10% of the available marks are allocated for the logical structure of your answer and the linkage between information
– 10% of the available marks are allocated for evidence of relevant examples used to support your answer and evidence of additional reading (which must be fully referenced – read the guidance in the ‘Coursework assessment guidelines and instructions’ document).
You are expected to:
Apply knowledge and skills to practical situations
Analyse informational material
Evaluate key issues and concepts
Synthesise different aspect of syllabus
CII Revisionmate Website:
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Click on 820 Coursework – Advanced Claims – then click on the Coursework Information
Here you can find Assignment Overview, coursework guideline and Instruction, how to approach coursework assignment. Please read them carefully and follow the instruction.
As mentioned above, you can access coursework information on the left hand side of the page – (Your Study Text)
Within the assignment Centre, you can find the 820 Coursework Assignments 1, in PDF version, which details the questions. Please note I DO NOT want a summary of the chapters, I need detailed answers to illustrate understanding of the course.
As stated above you will have access to the assignment on the link above but for your ease of reference I have copied the questions for each assignments here:
Assignment 1
Provide a brief context for an insurer, or a division of an insurer, with which you are familiar. For this insurer or division of an insurer:
• Explain the claims management strategy.
• Analyse the structure of the claims department and how it interacts with other functions in the insurer, or division of the insurer, to deliver the claims management strategy.
• Make recommendations to improve the interaction with other functions to enhance the delivery of the claims management strategy.
Please NOTE that I DO NOT want you to submit the coursework on CII website!
ADITIONAL INFORMATION
Please use additional reading materials that are available on www.cii.co.uk/knowledge
Other book and ebooks available – full detail are given in the study text ebook – Examination Syllabus
Please NOTE that I DO NOT want you to submit the coursework on CII website!
Submission Rules
Before commencing work you need to fully familiarise yourself with the ‘Candidate coursework assessment guidelines and instructions’, including:
• Maximum word limit for assignments (3,200 words)
• Font type and size to be used in your assignments (Arial – size 11pt)
• Rules relating to referencing third party work
• Penalties for contravention of the rules relating to plagiarism and collaboration
• Deadline for submission of coursework assignments
• Outline of the marking criteria applied by assessors to submitted assignments
Important notes
Ensure that you have:
• Answered all parts of the question in sufficient depth
• Answered the precise question as worded – marks will not be awarded for irrelevant material
• Correctly referenced all sources shown on the reference list in your answer
• Checked your word count to ensure it is not too low as this might indicate that you are not answering in sufficient depth and will affect the marks allocated for components in the mark-grid. A word count that is too high may lead to lack of focus
• Reread your answer to ensure your description of the context is not too long as marks are only allocated for answering the question
• Reread your answer to ensure it is logically structured and that you have added value by making sufficient conclusions and recommendations
• Failure to follow the guidance and instructions could result in you failing this unit
To be completed before submission:
Word count:
Start typing your answer here:
Ensure that you have:
• Answered all parts of the question in sufficient depth
• Answered the precise question as worded – marks will not be awarded for irrelevant material
• Correctly referenced all sources shown on the reference list in your answer
• Checked your word count to ensure it is not too low as this might indicate that you are not answering in
sufficient depth and will affect the marks allocated for components in the mark-grid. A word count that is
too high may lead to lack of focus
• Reread your answer to ensure your description of the context is not too long as marks are only allocated
for answering the question
• Reread your answer to ensure it is logically structured and that you have added value by making sufficient
conclusions and recommendations
Failure to follow the guidance and instructions could result in you failing this unit
Assignment 1
Provide a brief context for an insurer, or a division of an insurer, with which you are familiar. For this insurer
or division of an insurer:
• Explain the claims management strategy.
• Analyse the structure of the claims department and how it interacts with other functions in the insurer, or
division of the insurer, to deliver the claims management strategy.
• Make recommendations to improve the interaction with other functions to enhance the delivery of the
claims management strategy.
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