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Benchmarking Report

Assignment Requirements
Type: Benchmarking Report + 2 matrices
Word Limit: 1200 minimum 1400 words maximum
The real-world purpose of the benchmarking report is to enable the client organisation to better support its local business community. The report should compare the client organisation’s initiatives to foster, implement and support sustainability in the local business community, with the initiatives of other organisations which are comparable to the client and which are considered appropriate and suitable for benchmarking. The report will draw on your research of the client organisation, as well as comparable organisations which you consider suitable for benchmarking. The research data will be sourced from web sources including (but not limited to) the client organisation’s website and those of similar or comparable organisations, as well as appropriate academic literature.
Client Organisation: Hills Shire Council http://www.thehills.nsw.gov.au/
In compiling the report, students will be required to undertake the following:
 Plan and design an appropriate method for conducting the research. First, students should identify and substantiate at least two organisations considered appropriate for benchmarking against the client organisation. (THESE CAN BE COUNCILS WITHIN AUSTRALIA OR COUNCILS IN OTHER COUNTRIES)
Second, students must compare their client organisation’s initiatives to foster, implement and support sustainability in the local business community against the organisations selected as the benchmarks.
 Develop at least two matrices to use as research tools to assist in the comparative processes – both matrices should be attached as appendices to the report but should not be included in the word count.
The first matrix should be used to assist in your choice of the organisations to benchmark your client organisation against. For this, students may refer to the SEIFA index available from the ABS website, in addition to other relevant materials. (MUST BE MINIUMUM OF 5 OTHER COUNCILS)
The second matrix should be used to compare your client organisation’s initiatives to foster, implement and support sustainability in the local business community against the organisations selected for benchmarking. (ONLY CHOOSE 2 FROM THE 5)
 Identify and analyse the client organisation’s performance and any relevant gaps in its initiatives to foster, implement and support business sustainability practices.
 With reference to the client organisation’s strategies, goals and targets, recommend (and justify) appropriate actions and processes for the client organisation.
Structure of Report:


Please ensure Harvard referencing is used correctly in the reference list and also in text. Please note down what sites were used to retrieve information on councils etc. 
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