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Business Process Integration

Reflective Piece 3 of 5
It can be said that development of ERPs is extremely difficult when it comes to fulfillment of requirements requested by the end-user organizations, since it tries to be a common software package and fulfill specific requirements from individual organizations at the same time.
New delivery models for ERPs and related services, such as application service provision (ASP) or software as a service (SaaS) has also come into reality. It could be said that these models, to a high extent, focus on SMEs. However, another delivery model is the open source phenomenon, which could be described as a combination of delivery and development. – Björn Johansson Department of Informatics, School of Economics and Management, Lund, University, Sweden
For this reflective piece, I would like you to consider the impact of Internet Technology on the delivery of ERP systems. Internet Technologies is creating alternative ways to effectively deliver ERP services. Cloud computing means significant lower operating costs as traditional hardware and software costs are substantially reduced in favour of browsers and a wide variety of platforms for service delivery; including laptops, desktops, tablets and smart-phones and other mobile devices.
In your reflection consider what is meant by SaaS, ASP, Cloud Computing and what might these mean in the context of how businesses deliver value – consider for example traditional notions of the value chain and the manner in which business might have delivered services in the past.

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