Introduction
Organization analysis is important since it helps in identification of problems that might be affecting the smooth running or the performance of the organization. Organizations are faced with a number of issues that affect them. Among the problems that they have to deal with are the structural problems as well as the operational problems. This paper is an analysis of an organization whereby two problems (structural problems) affecting it are to be solved based on appropriate analytical tools which have the ability to provide actionable recommendations from which the organization is to choose from.
Organization Size, Life Cycle, and Decline
One of the major problems that the organizations face is based its size as well as its life cycle. As the organization grows and becomes large in size, managing it becomes a mountain task. It becomes a huge challenge to the existing managers and employees. An organization cannot afford to be static especially in the current economic environment that is highly dynamic. Therefore, growth is inevitable. As the organization grows, it calls for more complex systems as well as procedures. Further, bureaucracy in such organizations becomes more complex. This presents a problem that has to be solved by the management. It is imperative to note that the size of the organization has an influence in its design as well as goal achievement. It also influences the life cycle of the organization. CultureWorks ESL has to deal with these problems following its increase in size as a result of its alliance with Carleton University. The management needs to implement complex systems which can easily handle the size of the resultant organization. It has to increase the number of employees and restructure its current structure so as to appropriately address the issues associated with the increase in size.
The organization should therefore deal with the problem before it affects its performance. It should assess the various theories available that address the issue of organizational size and life cycle. Among the theories that the organization can look forward to include the bureaucracy theory that was developed by a German philosopher and economists known as Max Weber. Under this theory, CultureWorks ESL organization should set rules as well as standard procedures that will guide its employees. Different rules are applicable for different organizations. The rules are set based on the size of the organization among other factors. A large organization has many employees who need to be guided by a different set of rules from those that will guide employees of a small organization. In addition, the organization should set standard procedures. This will be important in that it will help the employee serve customers in a speedy manner. The procedures will also aid in helping the employees execute their duties on a timely basis.
The other issue that is addressed by the bureaucracy theory is about the hierarchy of the organization. A substantial hierarchical structure is needed for proper and effective communication. Communication is very essential in an organization. Following its increase in size, CultureWorks ESL should adjust its hierarchical structure so as to enhance communication. The model of communication could either be vertical whereby communication is from the top managers down to the lower managers. It can also be horizontal communication whereby information is passed from one individual to another within a department or from department to department within the organization. The vertical hierarchy is more favorable for a large organization and therefore CultureWorks ESL should embrace it.
A structure that favor promotions of employees should also be developed. Promotions motivate employees and therefore the structure of an organization should address this issue. A large organization has many employees and promotions become a challenge to those involved. The organization should develop a structure whereby employee turnover is kept low and they are constantly rewarded for their performances through promotions.
Innovation and Change
Innovation is the fuel that drives most organizations to success. It is therefore imperative that any organization needs to be innovative. In addition, the organization needs to be constantly changing since the economy they operate is also changing constantly. The need for innovation and change presents managers with a challenge that they need to overcome. It is a problem that requires a skilled manager to deal with. To properly accommodate the change and prevent the extent of the problem as well as speedy development of a solution, the organization should execute structural changes.
Cultural change and innovation stir structural change in the organization. The culture of CultureWorks ESL will have to change after it forms an alliance with Carleton University. In addition, the larger organization should be innovative for it to be successful. Cultural change may involve changes in technology. In this case, the organization should use the ambidextrous approach. Here, innovation could follow organic structure whereby creativity is from bottom personalities upwards to the top personalities. The lower personalities develop new ideas. This is followed by mechanistic whereby the implementation of these ideas starts from the top managers down to the lower personnel. The top managers explore the capabilities of employees and then put their ideas into applications.
The structure of the newly formed CultureWorks ESL should encourage innovation and technological changes. The managers can form structures whereby innovation is stimulated by separate creative departments. Further, venture teams can be formed which aid innovation. In addition, innovation can be led by corporate entrepreneurs who have the ability to come up with new ideas as well as technical and management ability.
Innovation and cultural change are likely to bring a change in the services and products that the organization produces. The organization should therefore come up with a way that it can use to coordinate the new services and products. In the case of CultureWorks ESL, a horizontal coordination model can be used. This is likely to enhance delivery of services. This will give it a competitive edge over other institutions which offer similar services. Under this model, all the organizational departments should coordinate in service delivery. They should maintain an effective communication between each other. The top managers of the organization should coordinate with the middle managers and the lower managers. Further, all managers should be able to coordinate with the customers so that they understand their needs. They should also coordinate with the environment that surrounds the organization. The organization should adapt to a structure that can facilitate in development following its innovation and changes.
Conclusion
Organizations are faced with constant problems which they need to solve. Skilled and knowledgeable managers are required so that they lead the organization in making decisions to come up with the best solutions for the problems. Organizational size highly influences the structure of the organization and causes structural problems to the management. The same case does innovation and changes. Leaders and managers in the organization should therefore have ways to deal with these issues in a timely basis.
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