Problem statement
Project: Magic Carpet Tour System
Project manager:
Created by:
Last updated by:
Date created
Date last updated:
Brief Statements of problem, opportunity, or Directive
Urgency
Visibility
Annual Benefits
Priority
Proposed solution
The number of tour reservations by customers has been increasing since the establishment of the agency
1 month
High
50,000 AED
1
Develop a new system
The number of request by customer for hotel reservation has increasing
1month
Medium
10,000
2
Develop new system
There is lack of substantial information about the hotel facilities available
1 month
High
5,000
2
Develop new system
The current system is rigid thereby limiting access to additional information about travel and tour services offered
1 month
Low
5,000
2
Develop new system
The current system (manual) is reveals some inconsistencies ranging from delays in making customer reservation and control issues
1month
High
10,000
1
New system will expedite reservation process and will be easy to use
Current system incompatible with systems hotels that the company wants to collaborate with
2 months
Low
5,000
Develop and upgrade
Opportunity to open reservation system with partner hotels
1 month
Medium
5,000
1
Opportunity to provide company information on tour packages via hotel websites
2 months
High
Unknown
1
Additional benefits may arise with new development
Gantt chart with critical task analysis
Task
Predecessor
Time estimates
Expected time
Optimistic time
Normal time
Pessimistic time
1
–
1
2
4
2.17
2
–
1
2
4
2.17
3
1
1
2
4
2.17
4
1
1
2
4
2.17
5
1, 2
1
2
4
2.17
6
4
2
2
5
2.5
7
5
1
3
4
2.17
8
6
2
3
5
2.5
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