I have added the team’s model for this essay. I am number 4. The model info is below number 4’s part. Please write essay dealing with 9-12 questions.
We need to choose a change model. In last week’s assignment I stated that Bay Area Rapid Transit District (BART) was picking the 12 Action Steps model.
12 Action Steps
Team member #1 – TERI – intro, conclusion, editing, compilation
Develop a communication plan for the change
Team Member #2
1. Get support of key power groups
2. Get leaders to model change behavior
3. Use symbols and language
4. Define areas of stability
Team Member #3
5. Surface dissatisfaction with the present conditions
6. Promote participation in change
7. Reward behavior that supports change
8. Disengage from the old
Team Member #4
9. Develop And Clearly Communicate Image Of The Future
10. Use Multiple Leverage Points
11. Develop Transition Management Arrangements
12. Create Feedback
Twelve Action Steps
The second change model to evaluate is the 12 Action Steps model. Steps include getting support from lower groups, rewarding behavior that supports change, and creating feedback. The action steps model provides more depth to the change process. The model seeks more participation from other influences to support the prospected change. For example, if the prospected change impacts groups on a larger scale, the team may seek to gain approval or feedback from groups that will be affected prior to rolling out the change (Palmer, Dunford, & Akin, 2006).
BARTS change of adding a security detail to the railway system will have an impact on the commuters. Commuters will likely be happy about the security detail, however BARTS can seek feedback on the proposed change to ensure they have the approval sought prior to implementing the desired change. In addition, continuous feedback during the implementation process is critical to success. Once the change begins, plans can shift direction if feedback is negative or new data arises as a result of actions taken (Palmer, Dunford, & Akin, 2006).
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