Masters of International Hotel Management
AppendixB_MHC603_indiv. Ass
Summary
This Appendix will provide the framework for you to construct rosters for the Housekeeping and Front Desk/GSA departments within the Dream Hotel.
Essential Criteria
You are required to address the following points and assumptions as part of your assignment part B;
Reflect on a trading period of one week for the Dream Hotel.
• Trading periods are reported Monday – Sunday.
• Rosters are written Monday – Sunday.
• Week One forecast occupancy rates
? Monday @ 60%
? Tuesday @ 100%
? Wednesday @ 100%
? Thursday @ 65% – Note that this is Public Holiday.
? Friday @ 85%
? Saturday @ 90%
? Sunday @ 70%
? 5 reception/work stations in your hotel
Rostering parameters
1. You are required to demonstrate your knowledge of cost control by creating3 rosters that are costed in accordance with the relevant industrial relations instrument. (approx. 1000 words excl tables)
• Create and cost a 1-week roster for the Front Desk/GSA team only of the Dream Hotel. Lay out your assumptions, justify and explain your rational for your rostering decisions
• Create and cost a 1-week roster for the Room Attendants team of the Dream Hotel. Lay out your assumptions, justify and explain your rational for your rostering decisions
• Create and cost a 1-week roster for the Public Area Attendants team of the Dream Hotel. Lay out your assumptions, justify and explain your rational for your rostering decisions
• Hotel Has – 400 rooms and suites 40
• Cleaning times for hotel rooms are;
? ‘Departures’ – 30 minutes
? Daily Cleans – 20 minutes
• Cleaning times for suites are
? ‘Departures’ – 45 minutes
? Daily Cleans – 25 minutes
• Cleaning times for Public Areas
? Lobby: 4 hours per day
• Food & Beverage facilities : these all operate seven days per week
o A lobby lounge / bar: 30 minutes
o A 200 seat cafe: two hours
o A 100 seat restaurant: one hour
• Conference facilities:
o A grand ballroom seating 1500: two hours: assume used for wedding on Saturdays only
o 2 conference rooms @ 75 square meters: 1 hour: used Mon- Fri
o 10 meeting rooms @ 25 square meters: 1 hour; used Mon-Fri
You may need to make certain assumptions in order for you to complete this task. It is essential that any assumptions are listed and explained as part of your submission.
Non-essential Criteria
Note that “Strong evidence of personal reflection on learning” is an important component of this assignment. In order to earn these marks you will need to provide more detail to demonstrate your understanding of these concepts as well as to list and justify any assumptions you have made. You must demonstrate a thorough knowledge of the potential challenges and operational environment that may exist if the Dream Hotel were a reality.
PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET AN AMAZING DISCOUNT ?
Our Service Charter
-
Excellent Quality / 100% Plagiarism-Free
We employ a number of measures to ensure top quality essays. The papers go through a system of quality control prior to delivery. We run plagiarism checks on each paper to ensure that they will be 100% plagiarism-free. So, only clean copies hit customers’ emails. We also never resell the papers completed by our writers. So, once it is checked using a plagiarism checker, the paper will be unique. Speaking of the academic writing standards, we will stick to the assignment brief given by the customer and assign the perfect writer. By saying “the perfect writer” we mean the one having an academic degree in the customer’s study field and positive feedback from other customers. -
Free Revisions
We keep the quality bar of all papers high. But in case you need some extra brilliance to the paper, here’s what to do. First of all, you can choose a top writer. It means that we will assign an expert with a degree in your subject. And secondly, you can rely on our editing services. Our editors will revise your papers, checking whether or not they comply with high standards of academic writing. In addition, editing entails adjusting content if it’s off the topic, adding more sources, refining the language style, and making sure the referencing style is followed. -
Confidentiality / 100% No Disclosure
We make sure that clients’ personal data remains confidential and is not exploited for any purposes beyond those related to our services. We only ask you to provide us with the information that is required to produce the paper according to your writing needs. Please note that the payment info is protected as well. Feel free to refer to the support team for more information about our payment methods. The fact that you used our service is kept secret due to the advanced security standards. So, you can be sure that no one will find out that you got a paper from our writing service. -
Money Back Guarantee
If the writer doesn’t address all the questions on your assignment brief or the delivered paper appears to be off the topic, you can ask for a refund. Or, if it is applicable, you can opt in for free revision within 14-30 days, depending on your paper’s length. The revision or refund request should be sent within 14 days after delivery. The customer gets 100% money-back in case they haven't downloaded the paper. All approved refunds will be returned to the customer’s credit card or Bonus Balance in a form of store credit. Take a note that we will send an extra compensation if the customers goes with a store credit. -
24/7 Customer Support
We have a support team working 24/7 ready to give your issue concerning the order their immediate attention. If you have any questions about the ordering process, communication with the writer, payment options, feel free to join live chat. Be sure to get a fast response. They can also give you the exact price quote, taking into account the timing, desired academic level of the paper, and the number of pages.