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Ms. Ann Pagnotta,
Sales Manager,
Maxima Brewing Systems,
1849 Alum Creek drive,
OH 43207.
System to Brew Coffee Shop Beverages in the Office
We seek to know how much a system that fulfills the details below will cost, the warranty offered for such a system and the installation requirement such as plumbing needs if any to serve 25 office staffs.
The installed system must offer coffee shop quality freshly brewed coffee.            It would be appropriate if the brewing system offers other drinks besides coffee like hot chocolate and tea. Additionally, the system should make authentic milk foam naturally as a prerequisite for cappuccino.
Please consider providing information about maintenance and servicing of the system. In maintenance, indicate the routine requirements for cleaning and the ease of cleaning the system. Additionally show how long the machine can run before it requires a periodic servicing of parts. The ease of use of the machine is also important; therefore, inform us if additional user training is required to make our staffs conversant with the operations of the machine.
Include billing configuration information in your reply; we seek to know how the system can handle rations for each staff. We have different staff cadres and would like to have a system that can offer different billing rates for different staff. We also need to know if the system allows separate billing rates for different kinds of beverages and different quantities of each beverage type.
In addition to knowing if the system has a billing provision, we also ask if the system has a payment system that can allow use of coins to offer pre-paid billing service. Therefore, indicate the configuration of the billing mechanism of the system and the total and optimal operation capacities that the system can handle.
I look forward to hearing from you within two weeks.
Yours faithfully,

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