Project title: Jan-Pro Franchising
The purpose of the Final Project is to apply the concepts and techniques of the module to the analysis of real-world situations or problems. You are expected to use
diverse sources of information and to carry out an original analysis rather than summarise or rehash existing work. You are encouraged to use situations and data from
your own experience where possible.
For this module, you are required to complete a course project that reveals mastery in application of the operations management concepts emphasised in the course. This
involves reporting on a specific operation or process for an organisation and the operations management practices that affect the performance of that particular
operation/process. The project should be a formal business report that provides information regarding the strategic objectives of the organisation as well as the
strategy of the specific operation/process. With regard to the specific operation/process chosen, the report should effectively analyse its design, organisation,
technology, planning and control aspects, and strategies for improvement, preventing failure, and ensuring quality. Evaluation and analysis of these areas are to be
supported with operations management concepts you have covered throughout the module.
The tasks required for the Final Project to be submitted this week are as follows:
1. Identify the strategic objectives of the organisation.
2. Analyse how the strategy of the selected operation/process is aligned with the strategic objectives of the organisation based on the performance objectives
and characteristics of the operation/process.
3. Evaluate the overall design of the operation/process with regard to its total supply network, location of capacity, physical layout, and jobs.
4. Assess the deployment of technology within the operation/process based on the performance objectives as well as volume-variety characteristics.
5. Evaluate the planning and control methods or approaches for managing the demand and capacity of the operation/process.
6. Analyse the techniques utilised for improvement of the operation/process, as well as for detecting/preventing failure and ensuring quality.
Your Final Project should follow the given outline:
7. Brief description of company and operation/process selected
8. Strategic objectives of organisation and operation/process
9. Operation/process design
10. Utilisation of technology
11. Planning and control of the operation/process
12. Improvement, failure, and quality
Your Final Project should also include a section on how and where you obtained the information sources and the methodology used to perform any analysis. This project
should follow a structured approach and should be prepared and presented as a professional business report. Please be sure your report adheres to the Harvard
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