Foundational frameworks of quality improvement
Quality improvement in the healthcare industry involves providing services that are governed by a legal framework where each health practitioner or patients follows. The framework helps to organize, communicate, monitor and continuously improve all aspects that pertain to health in hospitals. The foundational framework provides a plan that hospitals and health care centers follow to ensure the system achieves high quality care services to the different stakeholders. Quality improvement is geared towards achieving a low cost service while taking care and providing affordable services to patients in the various departments. A quality improvement report provides a structured report that depicts how an organization will achieve quality as it is essential to the patient and the health care provider. Quality and cost must be related in such that when achieving quality then the cost should reduce. In health care, the cost of providing services should fall when the organizations achieve quality. Hospitals and other health care centers should strive to provide services that are of high quality and ensure they focus on continuous quality improvement model (Barnard & Hannon, 2010).
Quality can be defined as the state of which a service or a product is free of defects or any shortcoming. Quality assurance is an organization’s commitment to improve the quality of services and products being offered at any given time. Quality and cost are related aspects of any quality improvement system and they ensure the organization achieves its targets. Quality review in an organization should be done often such that the organization management makes it a continuous process that revolves around the organization (Dienemann, 1992).
Roles of clinicians and patients in quality management
Clinicians play various roles that are geared towards improving the quality of services being offered in the hospital or health care center. Clinicians have a role to create a system that ensures that their patients are well treated, and the care being offered to them is fit for them. Clinicians should strive to offer the best services to their patients at low cost. Clinicians have the role of improving the quality of care to their patients through providing drugs that are effective. Clinicians need to allocate their time and resources well to ensure they attend the patients well. On the other hand, patients should ensure they cooperate with the health practitioners to ensure that they make timely payment and reveal their ailment symptoms to the hospitals. Time management by clinicians and patients ensures that the systems run smoothly, to serve more patients, and the clinicians offer best services (Loveridge & Cummings, 1996).
Need for quality management in the health care industry
Quality management is crucial at each level of organization management. In healthcare, quality management provides a system that guides people on how to offer affordable services to various patients. It ensures the flow of operations from one department to the other where service delivery is integrated well.
The health care industry has a sensitive mechanism that requires considerable care and compassion in the delivery of services. Healthcare Nursing is a crucial organization that ensures people are healthy and healed of any illnesses. Quality in healthcare should be observed to ensure patients get the best services from health practitioners (Barnard & Hannon, 2010). Quality areas in healthcare include delivery of services, payment procedure by patients, admission and discharge of patients and issue of drugs by nurses. Health care centers must ensure they offer the best services to their clients and continuous improvement in the sector should be emphasized.
Roles of accrediting and regulatory organizations
Accrediting organizations in the health care industry play a vital role in helping hospitals and nurses to improve the quality of services they offer to their patients. The quality measurement and management project are an organization in the country that helps to develop and monitor quality in hospitals around the country. The organization provides management tools for creating a quality area in hospitals that help govern the institution in delivering better services to clients. The American healthcare system is another organization that has the role of ensuring hospitals and health practitioners act on due diligence when delivering services (Schroeder, 1991).
Factors that affect quality improvement
There are various areas in health care facilities where quality improvement should be a significant concern. Health care practitioners should strive to offer their services timely with competitive process that are affordable to the patients. To improve the quality in organizations, the management must consider what measures to use to ensure they achieve quality in their operations. In health care, the following factors influence how quality can be achieved: Physical and professional infrastructure, decision making process and cost. Physical infrastructure involves the facilities available in the hospitals while professional infrastructure includes the skills and expertise of the health care providers (Loveridge & Cummings, 1996). Decision making process in the hospital should be effective to ensure the hospital management evaluates the areas that need to be improved. The cost of achieving quality varies from organization top organization and thus effective cost allocation method should be used.
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