Table of Contents
Background & Introduction.. 3
Problem statement 4
Literature Review.. 5
Alternative Hypothesis. 11
Null Hypothesis. 12
Research design.. 13
Research methodology. 13
Research Methods. 13
Secondary Sources or Achieved Data. 14
Case Study and Survey. 15
Sample population method selection.. 18
Reference list 27
Background & Introduction
The main role of global medical industry is to provide quality, reliable, and affordable medical care services; in above light, world Health Organization (WHO), European Union, United Nation bodies, and different regional and national bodies have continued to support programs that improve medical care provision. Jointly, the above bodies require medical facilities to offer high quality medical facilities. To attain the noble objective of quality medical care services, systems within medical facilities must be operating effectively, and jointly contribute to the vision and mission of the industry (Möller, 2006: 439-450). As any other business entity, an effective operation requires the collaboration of different players, sectors, departments and human resources to develop a unit that contributes to the noble goal. Majority of global medical care services use technology in one area or another. There is fast movement from the traditional doctor or clinical officer, patient consultation to better services that involve the use of technology products to solve and diagnose patients. Machines like X-ray machines, thermometers, and other similar hospital equipment are products of the past; however there are other new components that have come to assist the industry offer quality services. They include the use of e-records, e-procurement, and e-medical reports. Development of technology facilitates these new segments (Pickton and Broderick, 2005: 152).
Borrowing from the retail industry, medical services industry has continued to adopt electronic medical components particularly medicine. With growth in electronic commerce, there has been the emergence of stock computerized management systems that endeavor to improve service delivery. The methods keep track of medicine in an organization and facilitate the provision of quality medical services. One such system in use today is the Global Standard 1 (GS1). GS1 is an open global standard for product identification and bar-coding. GSI Health participates in the industry following industry initiatives and workgroups to drive health IT policies, standards, architecture, and interoperability strategies. This enables greater visibility and collaboration in the healthcare supply chain. GSI has the main mandate of facilitating improvements of quality standards adoption and it builds trust among stakeholders; the stakeholders include human capital and the sector in general. Improvement of the efficiencies automatically leads to better patient care and improved financial performance. It aims at improving efficiencies in medical facilities by promoting current or modern management systems that are reliable and effective (Kontopoulos, 2009: 41-58).
GSI got implemented at the organization’s stock management department, supply chain management, the transport department and the docking segment. Faisal Specialist Hospital and Research Center supply chain management manager must ensure attainment of the objectives of the costly engagement. The following are the guiding questions of this research project that the researcher is trying to solve;
What is the impact of adoption of GSI at King Faisal Specialist Hospital and Research Centre?
Has conflicts that existed between the procurement department, stocks segment, and the sales department eased because of the system?
What are the areas that have come up that need continued development?
International standards are guidelines which are extremely valuable for companies. They serve as tools that help organizations and institutions to manage day to day challenges of organizations that occur in the contemporary business world (Verman, 1973:25). They are applied in many companies and organizations in the globe due to their significance. Their sole aim is to integrate different processes in a business so as to enhance efficiency. They are also of technological and economic significance.
International standards are as old as human kind. They have been part and parcel of society since time immemorial. During the evolution era, human beings utilized standardization in several ways. For instance, Harappa civilizations in the Indus Valley utilized high levels of standards in planning how to build the town and houses, as well as implementation of effective drainage systems in the region (Sanders, 1972: 17-30). Standardization is attributed to Eli Whitney who developed the cotton gin several years back. Whitney later made several advancements while basing all processes on standardization. The concept became widely accepted on the globe around the 19th century. During this time, it enhanced mass production of goods in industries, through the use of a variety of tools and machines to produce goods.
In the early 20th century, establishment of several standardization bodies started taking course. Many organizations were established in the United States of America. Some of these organizations include; the Society of Automotive Engineers (SAE), the National Bureau of Standards (NBS) and the American Society of Mechanical Engineers (ASME). There were several standardization bodies by the year 1928, mainly in countries where industrialization had taken root. The notion of standardization continued to gain momentum following World War I. The main emphasis of standardization bodies lies on the need to reduce the variety for reduction of production costs.
It is worth noting with keen interest, that the increase in international trade brought about the need for the establishment of international standards. These usually act as checks and balances on international trade. Consequently, there came the need to have international standards bodies that would regulate trade among different nations. Therefore, bodies such as International Organization for Standardization (ISO) and the International Electro technical Commission (IEC) were established (ISO, 1991: 12. These bodies act as guidelines for the provision of the best services in organizations (Sanders, 1972:20).
A standard provides guidelines into how an organization carries out its processes or how it makes its products. Standards come up as a result of agreement among several bodies, on how to handle certain issues. They receive documentation after receiving approval from a recognized body. Standardization refers to the whole process of planning, issuing and implementing the agreed upon standards. International standards, also known as global standards, are acceptable in modern health institutions. One institution, whose operations should be guided by international standards, is King Faisal Specialist Hospital and Research Centre. This research highly recommends its use in the centre.
Use of GSI Healthcare standards in medical centres improves the way in the provision of an array of services. It also aims at making medical services reliable in the globe. It aims at achieving this by synchronizing data from various organizations in a bid to; ensure patient safety and improve efficiency in all operations (Bix et al, 2007:22). The standards goals have been utilized by manufacturing organizations such as GlaxoSmithKline (GSK), Johnson & Johnson, as well as Merck. They hardly fail any logistics management team in its activities, when they are well utilized.
One of the aspects necessary in organizations is logistics management. Logistics simply involves activities such as procurement, inventory processing and delivering orders. It is an aspect that enhances efficiency in operations, in any organization. It works by looking into how organizations provide products as well as services to employees and clients. Logistics, also known as supply chain, is an indispensable department in healthcare. Therefore, it requires use of GSI Healthcare system to achieve all the goals of a medical centre.
GSI Healthcare puts checks and balances on organizations so that they carry out effective management of their logistics (Bix et al, 2007: 1-41). Logistic management involves handling of materials, management of inventories, planning for demand and supply and order fulfilment. It also includes provision of services to customers and procurement. Logistics management is an integration technique which provides coordination of logistics and integration of logistics with the other operations of a company. In the health sector, the people involved in the supply chain management ought to discuss data arising from different departments of the healthcare centre. This enhances transparency, accountability of medics and support staff as well as providing of services to patients (Wolf, Bradle, and Nelson, 2005: 55). Good communication flow regarding treatment given to patients among medics is extremely beneficial.
Manufacturers and distributors of medicine also play a key role in healthcare. They should tell customers the ingredients that they use in the manufacture of drugs. Standardization comes in handy in ensuring that this information reaches the users of the drugs. This is essential for customers as it helps to understand the adverse effects of drugs. It is also crucial for patients who have allergies to certain components such as aspirin.
Owing to this pertinent need of good communication flow, there comes a need for a universal language in health care. This need has led to use of instruments such as Health Level (HL7) in healthcare. These communication standards enable medical practitioners and all stakeholders in a medical centre to have effective communication regarding patients. These standards ensure there is good communication in all departments, especially through the use of databases. Eventually, the good flow of information reduces unnecessary costs, loss of data and tabulation of inaccurate data (Pielstick, 2005:154-158).
The logistics management team in a healthcare centre ensures that the centre is served with quality materials at a worthy cost. The team also ensures that the materials delivered fit the quantity requirements of the healthcare centre. The team’s commitment also determines whether customers get products that are deemed to be of high quality and the correct amounts. In order to have a remarkable logistics management team and system, a healthcare system should do a number of things. King Faisal Specialist Hospital and Research Centre ought to interact with other medical care providers in an effort to achieve its objectives.
GSI Health care aims at attaining the following goals in King Faisal Specialist Hospital and Research Centre:
Reducing illicit activities such as, lax penalties, issuance and refill of counterfeit drugs as well as wrong use of internet pharmacy services. The World Health Organisation (WHO) asserts that there are extremely many counterfeit drugs in the market (about 10% of the drugs sold). Therefore, global standards serve a vital role in restricting trade of illicit drugs.
Reducing complexities of handling hospital inventories; there are different products used in healthcare centres. They vary in size, expendability and disposal. Keeping records of all items used can be cumbersome and tedious. However, GSI Healthcare reduces these problems.
Reducing medical errors in the centre; it will ensure that patients get the right drugs in the correct amounts. Adopting the GSI Healthcare will ensure good timing for medication, as well (Parker, 2009:56).
Enhancing traceability; the system can trace manufacturers and suppliers in a quick manner. Thus, in case medics want to gather further information regarding drug components or any further clarifications, they can easily use the system to do so.
Enhancing automatic identification (Auto-ID) of patients and any relevant data in the centre; The Auto-ID helps to relay information among different departments in a quick manner. This reduces medical errors and makes the supply chain more efficient.
Enhancing product authentication; Authenticity of products is critical in any supply chain. Once stakeholders get the right medicine they are assured of maintenance of customers. The system also enables stakeholders in a medical centre to be able to follow up suppliers once they realize that products are of low quality.
Reducing time spent on manual record keeping. GSI Healthcare system advocates for electronic record keeping which is fast and easy, in computation of data. Computerized Physician Order Entry (CPOE) enhances record keeping. Once databases get protection from third parties, then information remains a confidential matter among stakeholders. Electronic record keeping allows for faster retrieval of documents and wide consultation between a medic and a patient.
Improving the processing of orders and invoices; this is achievable through the Computerized Physician Order Entry (CPOE). The system reduces the time that would be wasted on manual order and invoice procession thereby enhancing profitability.
Bringing all stakeholders in the realm of healthcare together for better provision of services; the system brings together pharmacists, hospitals, distributors, wholesalers and manufacturers together to discuss health-related issues. This enhances achievement of an organisation’s goals.
The system is pertinent in making decisions regarding production and procurement. Moreover, it involves all stakeholders in the medical care field. Thus, it is a key benefit to consumers who are often left out when making decisions about healthcare. They get an opportunity to access the right medication; at the right quantity anytime and medication of the right the system provides the logistics management with a broad framework for initiating and implementing plans that are geared towards achievement of quality of products.
The system is a remarkable recommendation for King Faisal Specialist Hospital and Research Centre. The centre ought to adopt a computerized system for all its operations. This will enhance communication in the centre by integrating or incorporating all stakeholders in the operations of the centre.
In essence, the system will promote communication about medical issues in all departments. This will take medical service delivery to a higher level. Once all stakeholders learn how to use databases and maintain confidentiality, they will have achieved high levels of efficiency. The system also enhances attainment of the right commodities within a competitive range. This keeps an organization alive in the competitive market so that it can compete effectively with other actors in the market. Therefore, the logistics management team aligns the medical centre processes and techniques in a way that presents the best interests of the company (Leach, 2005: 228-237).
The assumption is that the research is going to be conducted and implementation of GSI System will improve the provision of quality medical care services; the parameters that have high correlation are quality medical information and service quality.
There is a correlation between quality medical services products (the information provided by GSI System) and provision of quality medical care services
There is no correlation between quality medical services products (the information provided by GSI System) and provision of quality medical care services.
In order to get an in-depth analysis of the situation on the ground and evaluate the effect that GS1 has had on King Faisal Specialist Hospital and Research Center, the researcher adopted a deductive reasoning research methodology approach. The methodology is unique, appropriate and reliable. It is a systematic method of obtaining knowledge, where one proceeds from a general point of view to a specific analysis. In this case, the general view point was that technology and integrated supply chain system lead to better business, or better management of the supply chain operations. The methodology moves from the known, to explain the unknown; other than the known stated above, the researcher moved from believe or information on an increased demand professionalism and effective logistics and supply chain management in hospital facilities and medical center.
Scholarly works from different documentary resources triggered the choice of the method by recommending it to be the most favorable method in qualitative research. In order to come up with a reliable solution, it is meaningful to present the data and other sources of documentary evidence much aligned to the overall research objective. This called for massive data research and primary data analysis. With understanding, the paper looked at both primary and secondary data, and information to offer the right solution to challenges affecting the medical care industry, with the focus being on supply chain management at King Faisal Specialist Hospital and Research Center. The sensitivity of the matter requires use of all sources of documents with due consideration so that the results obtained are meaningful. Although there was the use of different methods, the case study approach had many preferences and support by other data collection methods integrated in it. The research does not claim any data collection and analysis method and, therefore, any method of data collection such as testing, interviewing and surveying can be used in the case study method.
Research design refers to the manner in which data in a given research project is collected and how it is analyzed to give reliable information that will be useful in solving the problem of the area of study. The research design gives an outline of how investigation into a problem will be undertaken and what instruments of data collection will be used.
Research methodology refers to the process that a researcher uses to collect data which is processed to help in making decision for a particular problem either in business or the environment. It may also refer to the kind of reliable information that may be accessed to help in making decisions. The information may include both present and past information that is relevant to the area of study.
In order to develop the research, the researcher adopted varying data collection and interpretation methods. All the chosen methods aimed at answering the research questions of the paper. The methods included are both primary and secondary methods; using the two methods, the researcher aims at attaining high quality report and recommendations. The most pertinent question that the research seeks to answer is whether adoption of GSI Health care system is likely to improve provision of quality, affordable, and reliable medical care services. The report will aim at reviewing what success the implementation has brought at King Faisal Specialist Hospital and Research Center. With the understanding of the needs of having an effective supply chain system, the research will look into both the gains and challenges that the system has brought to the health facility.
Case study is an appropriate research method when researchers are trying to attribute causal relationships and not just wanting to explore or describe a situation. This method can also be used as various aims such as offering a rich explanation or testing to generate theories. In order to collect a large number of opinions of those involved in GS1 system implementation or utilization, one requires a quantitative method. A survey is appropriate for this study, and a statistical analysis on collected data is also meaningful. As the participants of the survey will be ERP system experts or users, we need to focus on sending survey emails to the ERP system providers and companies which have adopted the systems. In order to collect empirical data, one designs selections of questions covering different themes, which differ depending on the participants. For the GS1 experts, themes relate to ERP implementation and successful factors whereas for the ERP system users, themes will associate with the usability, better productivity and reduced labor.
Secondary Sources or Achieved Data
The first method of collecting data and laying a strong foundation in the research analysis was the use of secondary sources. These gave the researcher a wide range of information about the world’s supply chain trends. It started by laying focus on the larger supply chain elements, and trickled down to the facility in the case and the new system on board. Wide literature review created the foundation through which other issues where analyzed. It focused on those issues that influence reliable supply chain management at King Faisal Specialist Hospital and Research Center. Specifically, focus was on areas like patient’s satisfaction, quality services, the influence of government and company’s social corporate agenda.
Although the main method adopted for collection of data for the research was a case study method, the researcher integrated it with numerous methods to get wider review of the data. One such method that was center stage was use of interviews. Interviews were conducted on employees with much preference given to those employees who worked directly in the supply chain system. This meant that they could give an informed judgment on the new state at the facility, and probably assist in looking for a solution in the future. An analysis of the logistics involved will be done. The interviews assisted in comparing the performance of the former state of King Faisal Specialist Hospital and Research Center when using old procuring system and its current state with GS1 system. Though interviews were informal and formal, and focused on all employees, much of the focus was on procurement departments (Hanssens, Rust and Srivastava, 2009: 114).
Case Study and Survey
The nature of the business question for this research is unique. It looks at a single business process at King Faisal Specialist Hospital and Research Center which can influence the entire facility’s decisions in different areas. The study question of this research proposal looks into a business process that has just been implemented. Much feedback and reviews from concerned parties has not been attained yet. King Faisal Specialist Hospital and Research Center is one of the initial health facilities to have the system while others are still in the initialization or implementation stage. The nature of the research question will call for the need to undertake a case study, and survey on existing medical services’ stakeholders (Borodzicz, 2005: 36). When undertaking the approach, care is vital since the supply chain management has numerous players. For a comprehensive result, there is the need to consider not only the facility under review, but also all those players that come into the picture. In the survey, the choice will focus on distributors, suppliers, manufacturers, users, and medical facilities that have adopted the system. In order get a wider picture, the researcher evaluated the differences on quality service provision with those organizations that have failed to implement the system. There was a lot of care taken when focusing on areas that gave rise to appropriate answers, to the challenges of the question. When undertaking the research survey, the researcher was keen to keep the original objectives of the research and not deviate whatsoever (Duening, Hisrich and Lechter 2009: 44-48).
Integration of different approaches came up with the methods of data collection. Their rationale underwent evaluation and the methods of collecting data chosen combined both secondary and primary sources of data. The combination will offer in-depth information on supply chain management using the GS1 system, and how its implementation has affected King Faisal Specialist Hospital and Research Center. The study considered the preferences of physicians and medical practitioners, for better analysis and gets to realize what motivates them to buy certain goods. As the researcher interacted with employees of King Faisal Specialist Hospital and Research Center, he realized every step and moves to offer some other areas that require future research and development. Much of data collection took place at King Faisal Specialist Hospital and Research Center. However, there was a need to look into the larger picture and involve other players in the medical care supply chain systems (Esquerre, 2005: 24).
Medical facilities will be the main focus of study, and King Faisal Specialist Hospital and Research Center will represent them. The categories that the case facility will represent are; hospitals, clinics both private and public, that have or have not adopted the system. Comparison of their differences will be the main focus.
For an effective supply chain management, the roles played by suppliers, distributors, manufacturers, middlemen, controllers, policy makers, and sellers of medical care products like medicine are paramount. The research looked into all these parties as they affected the process of the implementation
Manufacturers of medical care products have much effect on how the supply chain system will fair. With this understanding, the researcher was keen to interpolate their effect and the role they played in the entire GS1 system implementation
Patients and beneficiaries of medical care services include those people with incurable diseases. They will help the study to reflect how the new structure of the facility is affecting their conditions, as well as their implementation. The rate of the condition management will go through an evaluation process.
The above method of collecting data called for effective sampling. In order to determine the sample population to be adopted in the research, the researcher will use a stratified sampling. The method is superior because it focuses on a sub-group so as to investigate the research question. In question, the area of focus was the supply chain department, and those people or employees at King Faisal Specialist Hospital and Research Center who get direct linkage with the department. The case of King Faisal Specialist Hospital and Research Centre was not much remarkable in that case. Focus was on medical care facilities, suppliers of medical care products, distributors and manufacturers of medical care services. Using the stratified sampling methods, determination of the population from the larger one is a crucial stage in determining the organizations to be investigated by the study. The research focused on only one medical care facility to ensure maximum concentration and easy trail of events. Note that this is happening when the facility has already adopted the GSI Health care system. When evaluating a single organization, the research will consider the entire supply chain.
Sample population method selection
This section depicts a survey carried out with the help of e-mails and concentrates on the teachers, graduate staffs and King Faisal Specialist Hospital and Research center. One of the main objectives of the method was to involve employees from various fields of employment, in so as to fulfill the actual aim of the study. The sample size for the research is 20. For the purpose of the research, the investigators sent questionnaires by emails, to 20 employees from the fields depicted. The responses of the survey came into the hands of the researcher, and they revealed that most of employees from the various fields have completed the survey. The questions will help in the generation of data for the survey, and for this purpose most of the questions were close ended. The responses from the respondents of the survey will go through an analysis in the next section of the paper. It has to be stated, the responses from the respondents have been able to develop data which will be useful in the fulfillment of the research aims and objectives. The period for the collection of the survey was 15 days within which the researcher took into account the completed surveys. Analysis of the data will occur in the subsequent sections, and it will help in the development of the proper renditions to the study. There were 5 questions in the survey, prepared with the consideration of the aims and objectives of the research paper. The responses to the questions will go through an analysis, one by one, to find out the connection between the engagement of the employees and the performance of the organization. The responses of the survey will find out the ways by which employees can be made a part of the organization. This can be made possible by analyzing the data gathered in the survey one by one. The main aim was to evaluate the response that employees have had on the new system to the company logistics.
The questions aimed at finding out the ability of the employees to clarify the products they need for effective delivery of quality services. Most of the employees in the survey stated that they were always sure of the expectations from the system. It has to be stated that the development of the organization is in many ways dependent on the activities of its employees. Every organization in the modern business world has clear cut aims and objectives to underline what they want to achieve in the market. However, the management of the organization has to make the employees understand the pros and cons of the aims and objectives. They have to make employees’ expectations clear, and this influences the activities of the organization.
The literature review has depicted a study by Wellins, Bernthal, and Phelps (2005) which claims that employees must understand their expectations in the organization. This is often the first step of the employee engagement in the organization. The strategies of the company are to be aligned with the activities of the employees. This will make the employees understand their value in the organization. Thus, they will be more willing to give more efforts to the activities of the organization. In the case of the question in the survey, it occurs that most of the employees are aware of their responsibilities in the organization. This means that most of the employees in the surveyed organizations are an indispensable part in their respective organizations. They get to know details of their jobs, as well as their activities. This helps them in putting more efforts to their job, and it can go a long way in the development of the activities of the organization.
It has also been found in the case of the question, a small number of respondents seldom understand their expectations in the job. Others are aware of the job responsibility sometimes. These responses underline the fact there are organizations which have not given too much importance to clarify the responsibilities of the employees. This can have an influence on the activities and the performances of the organization in the long run. The responses of the employees show lack of involvement with the activities of the organization. They do not take themselves to be a part of the organization. The discussions made in the literature review of the paper states that this situation can be difficult to handle by the management of the company.
The management of the company will not make the employees work according to the overall aims and objectives of the company, which can be extremely difficult in the long run. Therefore, from the responses of the question it can be underlined the clarity of the activities and responsibilities of the employees in the organization are essential for the fulfillment of the aims and objectives of the companies in the long run. The question aimed at finding out the ability of the organizations to delegate the job to the employees according to their expertise. If the employees get an opportunity to do what they did best, then the satisfaction of the employees at work will increase. This can do a lot to increase the employee involvement in the activities of the company.
The responses of the questions from the survey have found out only handful employees seldom get this opportunity. This means the employee will not be doing the job he does best in the course of the job every day. This can influence the job satisfaction and the moral of the employee. Thus, the employee will not be connected to the job and will not think of himself as a part of the organization. This can be disastrous for the long term activities of the company. However, the survey has also found out that some employees get the opportunity to do the job which they do best sometimes, and some employees always get this opportunity. Naturally the job satisfaction and the involvement of employees with the company in this regard will be much more in comparison to the previous employee. This underlines the fact the employees get the opportunity to specialize in one job. This can help in making them real expert in the field.
The literature review has underlined the fact that employees given the opportunity to specialize and move forward in the company ladder, are more likely to be a part of the company. They will think of themselves as a part of the objectives and goals of the company, and this will increase the involvement with the company. Thus, one can conclude that employees given the opportunity to do what they do best every day will go a long way in increasing the employee involvement with the company. A strategic sampling method is to be used in this study, whereby only those respondents related to the topic will be the subjects of the survey. There, will be an interview for GS1 managers and consultations from famous GS1 providers. GS1 system users from the companies which adopted GS1 systems are also part of the target respondents. The research method is cost and time saving. Administering the questionnaires can be time consuming, and using respondents who are irrelevant to the study also wastes time, and resources in terms of preparing and collecting data. Therefore, the research will only involve GS1 experts and users as they have the relevant experience and information regarding the GS1 systems selection, implementation, and usage.
The main reason for adoption of GS1 system at King Faisal Specialist Hospital and Research Centre are to; look for avenues through which supply chain can be managed effectively and still maintain operations costs at minimal costs. GS1 is an internationally accepted language and central control, which aims at reinforcing supplies quality management, and enhancing relationships in the medical care industry. Use of the method at King Faisal Specialist Hospital and Research Centre aimed at developing reliable structures for effective business (Pielstick 2005). GS1 has the role of ensuring health facilities have material supplies of the right quality. King Faisal Specialist Hospital and Research Centre had the challenge of harmonizing and maintaining a single, reliable and efficient system, prior to the implementation of GS1. GS1 system goes a step further to ensure that medical components and products get an appropriate price that resembles their quality reliability and to some extent their quantity; when effectively managed, patients get reliable and quantity products. To fulfill its objectives, GS’ managers integrated the supply chain management operations in three main levels that interlinked for an effective process; ensuring quality, ensuring cooperation, and facilitating good pricing of commodities. The system has called upon King Faisal Specialist Hospital and Research Centre management, to join efforts with other medical service provisions and their stakeholders. The collaboration and common effort pulling are necessary in maintaining quality of their services and sharing of information. The following are the main areas that GSI Health care has been able to attain at King Faisal Specialist Hospital and Research Centre:
The system has reduced medication errors. It is through the system that the right information flows within the medical facility; information and experience from other sections and areas in the globe plays a crucial point in improving service knowledge and quality improvement. Medical professionals at King Faisal Specialist Hospital and Research Centre know what medicine they are giving their patients, and probably the effect it has had in the past to those patients who used it.
Patients are now confident that they will get medication at the right time through the right route and in the right dose. This has come true through the operations of the system that facilitates documentation and sharing of burden among different players. Dosage and the timing of the same are essential for quality medical care (Parker 2009)
Efficient traceability and accountability promotion; GS1 has ensured that companied have high levels of dependencies and each can be accountable of its actions and did; manufacturers and suppliers can be easily traced by the system thus in the case of further consultation it is easy.
Efficient product authentication; with product authentication, then players can get the right medicine with quality degree. In case of elapse of quality, then manufacturers can be tracked back.
Less time spent on manual documentation, leaving more time to consult directly with patients. This is likely to improve the efficient and effectiveness of medical care provision.
With the adoption of GS1, the facility has been able to undertake cost reduction strategies effectively, through increased supply chain efficiency. Management of the cost of medication leads to wide and far-reaching effects. It assists in general improvement of the health care system (Kraemer, 2003: 16-20).
GS1 has assisted King Faisal Specialist Hospital and Research Centre to have an improved order and invoice process. This has transmitted to optimized receiving and planning of supplies when this happens, then the organization benefits.
In the medium term, King Faisal Specialist Hospital and Research Centre has reduced inventory and increased productivity.
Improved product recall and improved shelf management, and improved service levels or fill rate.
The system has assisted King Faisal Specialist Hospital and Research Centre in having an improved benchmarking and management of supply cost. This has resulted to an elimination of the need for re-labeling and proprietary codes (Paliadelis, 2005: 1-7).
Quality enhancement level at King Faisal Specialist Hospital and Research Centre has used the GS1 Health-care system to purchase and make production decisions. Depending on demand in the facility the system tries to merge demand and supply, so as to ensure steady and reliable supplies. It is through the system that the company can get quality medications and medical equipment through its ability to effective contracting, scheduling, and process planning. Quality enhancement offers an organization’s management room to develop the frameworks on which the supply chain and logistics management work. The method aims at operating through ensuring quality and quantity delivery of materials, medications, and medical information. Other than looking at the interests King Faisal Specialist Hospital and Research Centre, the system considers the needs of suppliers, patients, and other players in the system in the efforts of benchmarking operations against those of competitors and enacting best practice policies. GS1 system involves reliable and consistent supplies of the right commodities/medication. This assists King Faisal Specialist Hospital and Research Centre to have effective structures to compete or jointly facilitate medical care improvement with other players in the market; with this in mind logistics managers ensure they have aligned processes in the best interest of the company.
King Faisal Specialist Hospital and Research Center’s adoption of the computerized internal control system (GSI Health care system) improved consumable and fixed assets. When using the system, the company has been able to develop an integrated supply chain management and facilitate effective sharing of medical information. This has played a significant role in maintaining and improving efficiency in the facility. Through the system of GSI Health care system, the medical facility has been able to offer physical verification of materials delivered to input them in the computer database. When this is taking place, then quality and quantity elements of the materials are paramount considerations. Every time the production department is making an order, GS1 ensures that there is effectiveness and quality in medications, medical equipment’s, and tools used by physicians.
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24/7 Customer SupportWe have a support team working 24/7 ready to give your issue concerning the order their immediate attention. If you have any questions about the ordering process, communication with the writer, payment options, feel free to join live chat. Be sure to get a fast response. They can also give you the exact price quote, taking into account the timing, desired academic level of the paper, and the number of pages.