100% Original, Plagiarism Free, Tailored to your instructions

Order Now!

Weekly Initial Collaboration Post

Weekly Initial Collaboration Post
Order Description
The British Airways swipe card debacle, Part 1
Note: This Collaboration takes place over two weeks. Students will use this thread to complete their Week 9 initial postings, and their Week 10 responses and individual summaries. Please read the directions carefully.
Palmer, Dunford and Akin (2009) described a case in which London’s busy Heathrow Airport held a 24-hour spontaneous and unauthorised strike as a result of a change initiative by management that led to disruptions in operations and the eventual loss of over 100,000 customers. The case considers the airline British Airways (BA) and illustrates how from BA’s management perspective the change initiative was a way of modernising BA and improving efficiency with the implementation of an electronic clocking system. Staff, on the other hand, viewed the plans as a radical shake-up intended to allow managers to manipulate their working patterns and shift hours resulting in loss of pay.
This Collaboration will give you an opportunity to review this case and consider how change initiatives can be seen as radical and disruptive if such initiatives are not communicated and implemented effectively. Managers of organisational change need to carefully assess the approach they take when implementing change. As Palmer, Dunford and Akin (2009, p.54) have concluded, ‘(t)he urgency, prevailing conditions, and attitudes toward the change are likely to influence how it is managed’.
To prepare for this Collaboration:
Watch the video on managing change and reflect on best practices for implementing change strategies in organisations.
Review Palmer, Dunford and Akin’s (2009) account of the change management initiative taken by British Airways.
Reflect on different change perspectives discussed in the literature from the required reading, including the Werkman (2010) article on how a sense-making perspective can enrich organisational development.
Identify the main problem in the case and try to compare management and union employees’ perspectives and interests with respect to organisational change.
Consider the problems and implications associated with management’s actions and reflect on how this type of change could have been handled differently both from management’s perspective and from the perspective of union employees.
To complete this Collaboration:
By Saturday (Day 3) in 300 to 500 words, address the following issues/questions:
Provide your initial analysis of the case on the swipe card debacle and discuss possible implications found with management’s restructuring program and new working practice. What were the major issues from the case that led to resistance to change?
Identify common changes that affect organisations and describe an appropriate communication strategy for announcing organisational change that would have led to a different outcome.
Submit your initial response to the Turnitin link provided and post to the Collaboration Forum.
Next week, you will continue this activity by responding to colleagues on their perspectives on the case, discussing lessons learned from the change strategy implemented by management and proposing new change management strategies that could be more successful in similar circumstances. You will wrap up the second week of this activity by preparing a final summary of what you learned and how your thinking may have changed as a result of your discussion and collaboration.

Our Service Charter

  1. Excellent Quality / 100% Plagiarism-Free

    We employ a number of measures to ensure top quality essays. The papers go through a system of quality control prior to delivery. We run plagiarism checks on each paper to ensure that they will be 100% plagiarism-free. So, only clean copies hit customers’ emails. We also never resell the papers completed by our writers. So, once it is checked using a plagiarism checker, the paper will be unique. Speaking of the academic writing standards, we will stick to the assignment brief given by the customer and assign the perfect writer. By saying “the perfect writer” we mean the one having an academic degree in the customer’s study field and positive feedback from other customers.
  2. Free Revisions

    We keep the quality bar of all papers high. But in case you need some extra brilliance to the paper, here’s what to do. First of all, you can choose a top writer. It means that we will assign an expert with a degree in your subject. And secondly, you can rely on our editing services. Our editors will revise your papers, checking whether or not they comply with high standards of academic writing. In addition, editing entails adjusting content if it’s off the topic, adding more sources, refining the language style, and making sure the referencing style is followed.
  3. Confidentiality / 100% No Disclosure

    We make sure that clients’ personal data remains confidential and is not exploited for any purposes beyond those related to our services. We only ask you to provide us with the information that is required to produce the paper according to your writing needs. Please note that the payment info is protected as well. Feel free to refer to the support team for more information about our payment methods. The fact that you used our service is kept secret due to the advanced security standards. So, you can be sure that no one will find out that you got a paper from our writing service.
  4. Money Back Guarantee

    If the writer doesn’t address all the questions on your assignment brief or the delivered paper appears to be off the topic, you can ask for a refund. Or, if it is applicable, you can opt in for free revision within 14-30 days, depending on your paper’s length. The revision or refund request should be sent within 14 days after delivery. The customer gets 100% money-back in case they haven't downloaded the paper. All approved refunds will be returned to the customer’s credit card or Bonus Balance in a form of store credit. Take a note that we will send an extra compensation if the customers goes with a store credit.
  5. 24/7 Customer Support

    We have a support team working 24/7 ready to give your issue concerning the order their immediate attention. If you have any questions about the ordering process, communication with the writer, payment options, feel free to join live chat. Be sure to get a fast response. They can also give you the exact price quote, taking into account the timing, desired academic level of the paper, and the number of pages.

Excellent Quality
Zero Plagiarism
Expert Writers

Instant Quote

Single spaced
approx 275 words per page
Urgency (Less urgent, less costly):
Total Cost: NaN

Get 10% Off on your 1st order!