John Ward and Elizabeth Daniel, Benefits Management: How to Increase the Business
Value of Your IT Projects (2nd Edition), Wiley 2012, ISBN 978-1-119-99326-1.
? Peter Weill and Jeanne Ross, IT Savvy: What Top Executives Must Know to Go from
Pain to Gain, Harvard Business Press 2009, ISBN 978-1-4221-8101-0.
? Ward & Daniel Chapters 3 and 4
? Austin et al., “Project Management”, Chapter 6 of Adventures of an IT Leader,
Harvard Business School Press, 2009
Case Study: Keil & Mähring, “Is Your Project Turning into a Black Hole?”,
California Management Review, Fall 2010
Optional Additional Readings and Resources:
? Keil & Montealegre, “Cutting Your Losses: Extricating Your Organization When a Big Project Goes Awry, MIT Sloan Management Review, Spring 2000
– identify and notate (highlight/underline) sections of the articles that address the question points seen below or more generally that strike you as being interesting
– make notes about your reactions, why you think particular points are interesting/controversial/incorrect
– note questions and thoughts about possible practical implications for business and management
1. Main Ideas and Themes: What are the main ideas and themes that are suggested within and across the assigned readings?
2. Critical Analysis: Are the authors’ arguments and analyses convincing to you? Based upon previous readings and/or your own experiences, what are the major points
that you agree with? What are the major points that you disagree with, or consider to be inappropriate for practice? Are there major issues or considerations that the
authors have ignored? Do the authors anticipate and answer important counter-arguments? What evidence can you offer in support of your opinions? (e.g. personal
experience, other articles you have read for this or other courses, application to the case studies)
3. Learning Reflection: What are the main lessons that these readings suggest to you? What new knowledge and insights about the session topic were revealed to you
(either directly or indirectly) that you intend applying in the future? Are the lessons and implications that the authors suggest reasonable? Are they useful? Are the
lessons consistent with readings from earlier sessions, and/or with your personal experience?
4. Application to Practice: In what contexts will you attempt to apply the lessons you have learned from the assigned readings? How will you apply the lessons? What
caveats will you need to consider as you attempt to apply these lessons? What are the implications of these lessons for business and management practice in the future?
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