Whom should you consult with to allocate work?
Why is it important to consult with other people when allocating work?
What steps would you follow to create and allocate individual objectives?
It is necessary to manage available resources in an efficient and effective manner. How can you do that?
What are your expectations of your employees in terms of:
Quantity (2 marks – 1 mark per suggestion)
Quality (2 marks – 1 mark per suggestion)
iii. Code of Conduct (2 marks – 1 mark per suggestion)
How would you communicate these expectations?
What KPIs would you use? (You can develop KPIs based on your answer to
Think of a risk that any of the 10 stores could face. Complete a risk assessment using the following table:
Risk Likelihood Impact Mitigation Action
Briefly explain 3 different methods of assessing employees’ performances.
Complete a performance plan for an employee in any one of the store’s function
Key Result Area
Activities SMART objective KPI
What topics would you include when training store managers about the new
11.How often should performance of employees be measured?
12.How would you monitor and evaluate the new performance management
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