Know-how can be defined as the technical knowledge that a person possess to do something smoothly and efficiently (Blackwell, 1951). Know-how is used to distinguish people who have skills and knowledge on how to get something done. It also distinguishes those who do not have the skills required. A person possesses well defined skills and knowledge that are usually difficult to transfer to another person. An organization that hires its workforce should ensure that it hires the most competent people in terms of skills and knowledge. The technical know-how that is often present in an organization helps the organization to operate and meet its goals (Brockman & Morgan, 2003). Employees in a given organization should be in a position to share information that will be crucial in the operations of the organization. Information to any organization is crucial as it helps in solving problems. Employees should be able to pass messages across all levels of management and thus should have a clearly defined channel of communication. When employees pass information through sharing they are able to help the organization achieves its goals and objectives. This information is nontransferable and thus the person that possesses such information is deemed to be competent. Such information is usually gained from experience on a certain matter, learnt through mentorship (Ahuja 2012). Channels of sharing this kind of information should be properly set out and this will help in creating a better working relationship at the organization level.
Know-how refers to skills and knowledge that an individual can acquire in the course of undertaking a given tasks. Such skills can be passed from one individual to another through sharing and communicating. The right technical know-how helps in differentiating employees who can undertake a given task under little supervision with those who cannot. This is in respect to those who already know what they are doing and those who do not have the skills required in undertaking the task in the right manner. This is in respect to those who already know what they are doing and those who do not have the skills required in undertaking the task in the right manner.in any organization the requirement to a particular job should be based on the technical know-how and the ability of the individual to undertake the task with little help (Carroll 1983). Having the right job skills will guarantee the safety of the employee and others is enhanced without jeopardizing the moral standards at the workplace. A person of high skills can operate the machinery in the most effective manner. This ensures high productivity for the organization, which will ensure profitability for the given organization. Skills and the technical know-how of a certain duty or procedure may be a special asset to the individual and the organization at large (Kauffman 1993).
Ability means the willingness of an individual to carry out a given task with a little help from outside forces. In this case, he or she can undertake the task given the skills that he or she has. These skills are either leant or taught and thus very useful as they are very useful in undertaking a given task. For example, computer analysts and developers need a lot of information on how computer machinery operates. This is meant to develop software that will integrate well with the computer hardware and deliver the required results. Thus, they should have the ability to undertake a given task where they act as legal providers of the information (Conner 1991). Ability of an individual should be geared towards improving the technical know-how that pertains to a task. Individuals should emphasize sharing information in the organization as this will improve how organizations are run and managed.
Knowledge in a given organization should be shared where experienced employees may undertake apprenticeship to mentor other newly hired employees. The newly hired employees will be able to learn the required skills. This will help the employees to undertake their duties and responsibility effectively with little or no help. Thus, the management should manage their employees in an efficient manner. In this case, the employees will be crucial in helping the organization to meet its goals and objectives (Garicano 2000).
The know-how may include information that an individual has acquired over the years concerning solving a given problem (Cooke 2000). Skills are normally acquired in the course of undertaking a given operation as they define the process of operation, which follows a certain procedure. This is meant to ensure all activities in the operation are carried out to specifications. Thus, the technical know-how concerning a given process is crucial in understanding the requirements of the problem (Dale 1999). An individual is deemed to possess an ability of doing a given task if the individual has the skills and knowledge required to undertake the task in the stipulated guideline (Christiansen & Baird 1998).
For proper management in an organization the role of a leader should be paramount as he or she will be responsible for the employees where sharing and passing of knowledge and skills through information channels are to be monitored (Berry & Fristedt 1985). Management of information in an organization should be a collective responsibility of each and every individual in the organization where employees should be involved in some of the decision making process where they can channel their contribution to the leader (Chandra & Shastri 1998). The management of the organization should integrate sufficient resources that will be used in enhancing the skills of workers where considerable motivation is earned. Employees who are better trained and empowered deliver their responsibility. The manager of an organization should also be a resourceful individual who can share his or her information (Holsapple 2003).
Information sharing in any organization should be emphasized as it helps the employees to gain more skills and knowledge. One employee can share acquired skills and knowledge with other employees as they form part of the resource that an organization needs to operate well in the market. An individual can acquire a variety of skills through experience. In this case, one can internalize the practical ability required in the job specification. Acquired skills are useful in the life of the individual as one can relate to them in times of needs as they form part of the memory of a certain experience. It’s through such channels that employees in an organization can share the knowledge. In modern times, sharing of knowledge is being realized through the click of a button. Here, the internet has made it possible for people to pass knowledge very quickly (Ahuja 2012).
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