1
Motivation increases the efficiency of employees. Hertzberg provided five motivators in the workplace: recognition, achievement, advancement, responsibility and the work itself. He differentiated motivators and hygiene factors by suggesting that motivators aim achieving job satisfaction in the long run but hygiene factors are focused on short term satisfaction of the employees. Work incentives is a financial procedures presented by work administration which exemplified financially & morally aspect whether in one aspect or both of them. This motivation aims to raising productivity to satisfy his needs & achieve aims of the organization. In this point we have reviewed on the work system in governmental, private sectors & actual situation of the employee in what relating to incentives, bonuses, compensations & guarantees (Davidson, 2011).
2
The needs meet by the commission system seems to satisfy the needs of most employees in the store as most have earned more than they did in the previous system which had low motivation as compared to the commission based system (Davidson, 2011). The system has had its worse side in some where the level of employee turn over has been on the rise due to poor sales. The employee due to low sales and the initiation of commission based reward system has seen most make low sales and this translates to low pay and thus they are not able to adapt to the changes made by the sales manager. The sales people are not able to adapt well and use their skills better to lure more customers to purchase more and raise the sales of the store which will translate to better pay. On the other department the sales people have made tremendous growth in sales and this has translated to better pay for them and the employee are better motivated to work. Their monthly earning has increased as they are able to interact and involve more people to make more purchase and thus increase the revenue of the store which also translates to better pay for the employees.
Q.3
Frances Patterson need to find a better compensation method for each store so as to maximize the skills of the sales people as well as maximize the profits of the store buying increased sales. The commission type of compensation seems to be working well in some departments while at the same time fail to work in others. For the department where commission type of compensation for the employee seem to be working then it should be utilized fully as it is increasing the motivation of the employees as they seem to earn more than they used to in the old system. When the sales of the department increase it translates equally to increase the efficiency of the store. Employees in any organization are motivated by the factors set to improve the work ethics of all employees in terms of better working condition and incentives in the organization. Consequently the importance of incentives is appearing in motivating employees & loyalty, so that the establishment has to put legal regulation of salaries & advantages to motivate them & raising proficiency of performance to achieve aims of the Organization. Many organizations engage in planning and implementing of reward schemes with the belief that the rewards will bring the desired change in employee motivation. Organizations assume that offering these kinds of incentives will encourage employees and result to improved work performance. However, drawing the link between incentives and motivation of employees is a very complex thing to study (Davidson, 2011).
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