Operations Management in GACA
Order Description
Assessment Brief
There are THREE compulsory topics, namely:
1- Information Systems,
2- Project Management and
3- The Role of the Operations Manager.
You must also choose another FOUR topics related to Operations Management (Quality Management , Global Operations Management , Managing Change , Corporate Social Responsibility OR Strategic Operations Management )
This means you must write about SEVEN topics in total.
For each of the seven topics, you should
a) write a short review of relevant literature,
b) describe how the topic applies in your chosen case organization and
c) provide recommendations supported by the literature and application.
Assessment Brief
There are THREE compulsory topics, namely:
1- Information Systems,
2- Project Management and
3- The Role of the Operations Manager.
You must also choose another FOUR topics related to Operations Management (Quality Management , Global Operations Management , Managing Change , Corporate Social Responsibility OR Strategic Operations Management )
This means you must write about SEVEN topics in total.
For each of the seven topics, you should
a) write a short review of relevant literature,
b) describe how the topic applies in your chosen case organization and
c) provide recommendations supported by the literature and application.
1. YOU MUST WRITE ABOUT EACH TOPIC SEPARATELY (literature , applies , recommendations ) Then start the second topic .
2. YOU MUST WRITE ABOUT THE ATTACHED COMPANY WITCH I HAVE WORKED FOR.
3. 5225 words. NOT INCLODED THE References
4. PLEASE SEE THE ATTACHED COMPANY NAME WITCH I HAVE WORKED WITH IT AND BE SURE YOU WRITE ABOUT IT(General Authority of Civil Aviation in Saudi Arabia).
Assessment Brief/ Task
The detailed requirements for this task are as follows:
This assignment requires you to develop an individual case study dealing with aspects of operations management based upon your own personal experience.
You need to apply key concepts of operations management to your experience and discuss the associated implications. In so doing you will need to draw on operations, systems and project management concepts.
You can choose any relevant organisation that you have sufficient first-hand knowledge of and one that lends itself to being discussed in this way. (This may be a family business, an organisation you have worked at or a college or university you have studied/are studying at).
You MUST following case study format and contain the following sections:
• Executive Summary: you should summarise your entire case study briefly (no more than one page).
• Case study organisation: you should give the name of the featured organisation and the reasons for you choosing it (e.g. “ the author of this case study worked (or studied) at this organisation between 2010 and 2012 in the sales department”)
• Introduction: you should provide some background information on the chosen case study organisation and the aspects of operations management that are relevant
• Literature Review: conduct a review of relevant academic literature and provide a critique of the current issues/concepts that are relevant to your case study. You must include Operations Management Concepts, Project Management, Information Technology and Systems, Role of Operations Manager, and Project Management.
• An application of theory to practice: you need to compare actual practice at your case study organisation with the key academic thinking established in the review of literature. It may point out similarities and differences, agreements and contradictions, and suggest explanations for these relationships. The focus of this section needs to be on: (1) Operations management concept (2) a critical evaluation of project management to business situations of your case study organisation (3) the role of information management and technology on the role of operations management in the case organisation.
• Conclusions and Recommendations: you should summarise the main findings and their implications and provide recommendations that directly relate to this analysis.
• Implications for practice: you should critically evaluate how your recommendations are likely to impact on the role of Operations Manager including the ‘soft skills’ required by the Operations Manager to implement your recommendations.
• References: you should use the Harvard referencing convention.
Executive Summary
• Executive Summary: you should summarise your entire case study briefly (hopefully on no more than one page of A4 paper).
– Aims of the case study
– Outline of the key issues
– Summary of the findings
• Case study organisation: you should give the name of the featured organisation and the reasons for you choosing it (e.g. “ the author of this case study worked (or studied) at this organisation between 2010 and 2012 in the sales department”) – 4 to 6 sentences
Introduction
• Brief introduction to the company (explain your relationship with the company).
• Do not ‘cut and paste’ information from the company’s web pages or other corporate documents.
• No need to chart the historical account of the company.
• An overview of the critical incidents, structure, and growth that are relevant to the areas of operations management you will be investigating.
• Introduction: you should provide some background information on the chosen case study organisation and the aspects of operations management that are relevant
• No need for general or historical company back ground – so do not cut and paste from company brochures/web pages
• Summarise the products/services/location of the company
• Focus on the operations of the organisation
Outline of the purpose of the case study
• Rationale for this case study
• Need to address a problem, area of concern, help improve understanding of a concept etc.
• Use current literature on operations management to support your rationale for the case study.
Theoretical frameworks
• Discuss the operations management concepts (7 TOPICS ) PLEASE BE CAREFUL WITH THE THREE COMLESARY
will use to analyse your case organisation.
– Techniques for designing and improving operations, including demand forecasting, queuing calculations,
– Inventory management and capacity management.
– Principles of supply chain management.
– Different models of quality
– Risk Management
– Waste and Lean management
– Global and International issues.
• Use operations management literature to provide a ‘synthesised’ summary
Discussion of Theoretical Concepts
• Literature Review: you should conduct a review of relevant academic literature and provide a critique of the current issues/concepts that are relevant to your case study.
• You must include Operations Management Concepts, Information Technology and Systems, Role of Operations Manager, and Project Management.
• Provide a critical overview using sufficient-up-to-date, relevant sources
• Seek similarities/differences between authors/studies
• Select themes that are relevant to your organisation
Application of the theory
• Using the concepts presented in the previous section, evaluate your case organisation.
• Systematically evaluate the extent your case organisation responds to the concepts.
• Discuss how effective is the operations management in the organisation.
• An application of theory to practice: you need to compare actual practice at your case study organisation with the key academic thinking established in the review of literature.
• It may point out similarities and differences, agreements and contradictions, and suggest explanations for these relationships.
• The focus of this section needs to be on: (1) Operations management concept (2) a critical evaluation of project management to business situations of your case study organisation (3) the role of information management and technology on the role of operations management in the case organisation.
Recommendations
• Recommendations based on and supported by the context of case study analysis.
– Information management and systems
– Project management
– Role of operations manager
• You should summarise the main findings and their implications and provide recommendations that directly relate to this analysis.
• The recommendation should draw on the theoretical discussion on the concepts and the analysis of these to the case organisation
Conclusion
• One paragraph:
– draw together all of the strands of your case study.
– reinforce the theories you have made reference to, and how they have been applied to your practice
References
• Harvard referencing – critical at this level of study
• Ensure you know how to embed references within the main body of the case study
• Quality, relevant and up-to-date references
• Demonstrate a wide range of reading to support your findings
• Between 18 to 24 unique references
• Must be Harvard referencing
• References must be shown within the main body of the case study
• Must be up-to-date (2007 onwards)
• Must be relevant
• Must be of good quality (books, journals, official reports, independent sources, online references) .
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