Assignment Choice #1: Diagnosing the Causes of Poor Performance
Read Case 4-1, Diagnosing the Causes of Poor Performance, in the text.
Write a paper addressing the following questions.
You are Heather’s manager. In your opinion, what is causing Heather’s poor performance? Is it due to a deficiency in declarative knowledge, procedural knowledge, motivation, or some combination of these three factors?
What can be done to remedy the performance problem?
What approach to performance measurement would you use to measure Heather’s performance in the future—trait, behavior, results or some combination of the three?
The paper should be 3 pages long (not counting the title or reference pages, which you must include), double-spaced, formatted according to the CSU-Global Guide to Writing and APA Requirements, and include a minimum of three scholarly sources not assigned as readings in the course. The CSU-Global Library is a good place to find these sources.
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