Fundamentals of Case Management practice, skills for the human services
You will synthesize your understanding of the theories, best practices, and current trends in human services to create a case presentation that would be used during a staffing meeting/case
conference in an agency. While most of these meetings are informal, many agencies/organizations use a more formal approach. To prepare for this future job responsibility, you will create a
paper that could be used during one of these meetings. Use the paper structure below to organize the facts and recommendations for your hypothetical client.
Begin by deciding the type of agency and job that interests you, and imagine you are a professional working at this. (Type of agency I am choosing for this paper serves the Mentally and/or
Physically Challenged, and type of job I am choosing is Human Services Administrator)
Next, create a hypothetical client o. Follow the suggested structure below for writing your paper. Add relevant details and leave out minor ones that are not relevant to the client’s progress.
While you will not be required to write papers for these meetings, you will be required to report this type of information and to be organized and prepared. This exercise will assist you in
developing a case presentation for when you really will be making them. (Here is the hypothetical client I created, that this paper will need to be written about: The client is a 27 year old
divorced Caucasian female with a diagnosis of paranoid schizophrenia, alcohol dependence and opiate dependence, and a history of multiple episodes of sexual victimization. Christie Lowry was
homeless (living in a shelter at times), psychotic, and refused to admit to having an alcohol or drug problem. She was admitted often to the local emergency room for both mental health and
medical complaints, but refused any follow up treatment. Christie had been offered involvement in a housing program in the past that did not require social engagement or immediate sobriety
refused due to paranoia regarding staff. Christie refuses her medication due to her paranoia, but does not appear to be dangerous to herself or others).
Suggested Organization of Paper: use sub-headings to organize your information:
1. Client name and demographics (no sub-heading)
2. Presenting problem (sub-heading): What was the reason for the client enrolling in service at your agency? Be specific about the problem, but do not add many extra details by “telling
the client’s story;” just write a few sentences about the problem as the client perceived it.
3. Goal (sub-heading): What are the client’s main intervention/treatment goals? Be specific and add as many as you can think of that would relate to the full scope of services that your
agency might provide. However, remember that clients may want to limit their goals to three goals at a time or fewer.
4. Needs (sub-heading): What other needs does your client have that others in your agency might be able to provide or assist in making referrals?
5. Crisis (sub-heading): Probably, your client is not currently in crisis, so you would simply report that the client is stabilized and there are no ongoing crises for the moment. If your client
is in the middle of a crisis, you would briefly describe it, only giving facts that are relevant.
6. Recommendations (sub-heading): This is the part of the paper (meeting) where you provide your professional opinion about the continued direction of the client’s progress, ideas for
future goals or strategies for helping the client, resource referrals, and any other suggestions that you have to advance your client’s care. You will spend time using information from your past
classes to support your recommendations, so make this one of the longest sections of your paper.
This paper should be a minimum of 6–8 pages or 1500–2000 words to respond to the sections in the case presentation. Write the paper using guidelines of Standard American English. References
are not required; however, any citations for scholarly academic references to support of your recommendations should be in APA format, including the addition of a reference page.
Some text book resources that could help:
Summers, Nancy (2014) “Fundamentals of Case Management practice, skills for the human services,”4th Edition
Martin, Michelle E 2012 “Introduction to Human Services through the eyes of practice settings, 2nd edition Pearson publishing
Kanel, Kristi. (2007). A Guide to Crisis Intervention. 3rd ed. Thomson/Brooks/Cole.Thomson Higher Education.
Corey, G., Corey, M. &Callanan, P. (2011).Issues and ethics in the helping profession.Eighth ed. Belmont, CA: Brooks/Cole
Henslin, James(2011) Social problems:A down to earth approach. 10th edition, Prentice publishing
Royse/Thyer/Padgett(2010)5th ed. Program evaluation: An introduction. Wadsworth, Cengage learning
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